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Communication & Interoperability Archives

COMMUNICATION & INTEROPERABILITY ARCHIVES

AI Software in 911 Dispatch Centers: An Innovative Solution

Tanya M. Scherr April 2, 2025
Coupled with continued staffing challenges, mental health and work-life balance difficulties in emergency call centers are cause for concern. By allowing artificial intelligence (AI) to take some of the burden off from existing staff and leadership, focus can be returned to where it is most needed within each center.

The Human Factor in Cybersecurity Events: Critical Education Components

Dan Scherr and Tanya M. Scherr March 5, 2025
When considering cyberattack risk, understanding the primacy of the human factor is central in developing plans for continuity of operations and incident response. With the increasing cost of data breaches, it is increasingly important to educate users on best practices and to employ robust security programs.

Back to the Basics: Navigating Crisis Leadership

Andrew Pence February 19, 2025
From historic catastrophes to today’s challenges, crises pose significant public threats. By returning to the basics and prioritizing deliberate preparation, organizational leaders can build greater resilience, enhance performance, and lead effectively when it matters most.

Imagining the U.S. Without Power: A Dual-World EMP Exercise

Charles (Chuck) L. Manto, K. Luke Reiner and Dave Hunt February 12, 2025
A dual-world tabletop exercise simulating an electromagnetic pulse event in Chicopee, Massachusetts, revealed startling discrepancies in outcomes between the city’s current preparedness and a moderate-preparedness simulation.

The Forefront of Innovation in Training & Exercises: Disaster Gaming

Arthur J. Simental February 12, 2025
Disaster wargaming may significantly change the future of tabletop exercises in emergency management and homeland security. Long used effectively to win and prevent wars throughout history, wargaming offers more realistic and engaging scenarios for emergency managers to prepare for real-world disasters.

Keeping Humans in the Loop: The Future of Emergency Management

Justin Kates and Emily Martuscello February 5, 2025
The emergence of powerful artificial intelligence tools generates excitement and apprehension, raising profound questions about the future of emergency response. By adopting the joint cognitive systems paradigm, emergency managers are offered a new way of thinking about their work in this environment.

Overcoming Communications Challenges: A Hurricane Helene Success

Jarod Rosson January 29, 2025
As part of the Texas Division of Emergency Management’s Hurricane Helene Incident Support Task Force, Emergency Management Coordinator Jarod Rosson experienced firsthand what it is like to respond to a disaster when all ground-based forms of communication are offline.

All at Once: Multi-Incident Simultaneous Response and Recovery

Tucker Berry January 29, 2025
As demonstrated by hurricanes Helene and Milton, jurisdictions unaccustomed to compounding incidents can bolster their readiness to simultaneously respond and recover by proactively examining and preparing for unique challenges posed by such a scenario.

Evolution of a Critical Emergency Response Tool

Jamie Hannan and Kristina Clark January 8, 2025
During a derecho in May 2024, Texas agencies contacted and conducted wellness checks on residents with disabilities or with functional and access needs. One tool facilitated the process, sharing critical information about registrants to the emergency responders and planners who needed to know.

The Role of AI in Meeting a Great Emergency Management Challenge

Douglas Yeung and Aaron Clark-Ginsberg December 26, 2024
AI’s ability to ingest and synthesize data on hazards and vulnerabilities could prove invaluable in addressing one of the biggest long-standing challenges of emergency management: truly engaging the whole community.

Opportunities for Artificial Intelligence in Emergency Management

Alex Hagen and Jonathan (Jon) Barr December 18, 2024
Recent research into the relationship between AI and emergency management uncovered an environment prepared for AI-based solutions. While AI must overcome some infrastructure hurdles, technologies to prevent, mitigate, and recover from emergencies are on the horizon.

Why Messaging Matters: A Regionalized Approach to Alerts and Warnings

Soraya Sutherlin November 27, 2024
Effective, timely, and unified communication across jurisdictions is essential for saving lives. The 2015 ExxonMobil refinery explosion highlighted the urgent need for coordinated, cross-jurisdictional alerting. Emergency managers, public safety officials, and policymakers must come together to prioritize a fully integrated alerting system. It is no longer a luxury but a

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Domestic Preparedness

2883 Highway 71 E
P.O. Box 285
Del Valle, TX 78617-9998

Editorial Statement

Founded in 1998, Domestic Preparedness continues to be a pioneering thought leader in the emergency preparedness, response, and recovery space. The multidisciplinary editorial focus helps professionals acquire critical information to develop collaborative, real-world solutions. With relevant, multidisciplinary, whole-community intelligence from the front lines, practitioners can learn from diverse perspectives. The authoritative, practitioner-centered, multimedia information platform disseminates intelligence the way busy management-level public- and private-sector professionals want to learn. This is the trusted source for content written by practitioners, for practitioners, with relevant, real-world best practices.

DomesticPreparedness.com, the Domestic Preparedness Journal and the Weekly Brief include facts, views, opinions, and recommendations of individuals and organizations deemed of interest. The Texas Division of Emergency Management and the Texas A&M University System do not guarantee the accuracy, completeness, or timeliness of, or otherwise endorse, these views, facts, opinions or recommendations.
©2025 Texas Division of Emergency Management

Domestic Preparedness

2883 Highway 71E

P.O. Box 285

Del Valle, TX 78617-9998

Editorial Statement

Founded in 1998, Domestic Preparedness continues to be a pioneering thought leader in the emergency preparedness, response, and recovery space. The multidisciplinary editorial focus helps professionals acquire critical information to develop collaborative, real-world solutions. With relevant, multidisciplinary, whole-community intelligence from the front lines, practitioners can learn from diverse perspectives. The authoritative, practitioner-centered, multimedia information platform disseminates intelligence the way busy management-level public- and private-sector professionals want to learn. This is the trusted source for content written by practitioners, for practitioners, with relevant, real-world best practices.

DomesticPreparedness.com, the Domestic Preparedness Journal and the Weekly Brief include facts, views, opinions, and recommendations of individuals and organizations deemed of interest. The Texas Division of Emergency Management and the Texas A&M University System do not guarantee the accuracy, completeness, or timeliness of, or otherwise endorse, these views, facts, opinions or recommendations.
©2025 Texas Division of Emergency Management
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