AI Software in 911 Dispatch Centers: An Innovative Solution

A virtual blue screen displaying legal compliance and standard policies with checkboxes and a document list, emphasizing adherence to regulationsCoupled with continued staffing challenges, mental health and work-life balance difficulties in emergency call centers are cause for concern. By allowing artificial intelligence (AI) to take some of the burden off from existing staff and leadership, focus can be returned to where it is most needed within each center.

The Current State of the Opioid Crisis & Other Emerging Threats

Opioid deaths have surged dramatically since the pandemic. Manufacturers exploit legal loopholes and use precursor chemicals that often evade detection and regulation. These new and growing threats present challenges to public safety that demand innovative solutions and a proactive approach.

Evolution of a Critical Emergency Response Tool

During a derecho in May 2024, Texas agencies contacted and conducted wellness checks on residents with disabilities or with functional and access needs. One tool facilitated the process, sharing critical information about registrants to the emergency responders and planners who needed to know.

The Nexus Between Major Events and Human Trafficking

Most available data do not support the misconception that large-scale events lead to increased human trafficking. Rather, available evidence underscores a harsh truth: Human trafficking is a pervasive problem every day, not just when large events come to town.

A Violent Surge – Sovereign Citizens vs. Government Authority

The Federal Bureau of Investigation has classified the Sovereign Citizen movement as a domestic terrorist threat. To prepare law enforcement officials and other public safety agencies for the risks associated with this movement, agencies need to revise policies, procedures, and training to be more effective in handling encounters with extremist movements.

Advisory Board Spotlight: Interview with Ray Barishansky, DrPH

Ray Barishansky, DrPH, is on the advisory board for the Domestic Preparedness Journal and has a passion for public health and emergency management. He sat down with the Journal’s Nicolette Casey to share his story. Learn about Dr. Barishansky’s journey from an EMT to a Doctor of Public Health.

National Laboratory Partnerships: Linking Operations and Research

The September 11 terrorist attacks in 2001 spurred a pivotal change in the way the U.S. approaches preparedness for threats to the homeland. In recognition of National Preparedness Month, the Pacific Northwest National Laboratory showcases how national laboratories address homeland security threats by developing the technology and other resources first responders need to combat those threats.

AI and 911 Call Systems: A New Ally or a Hidden Risk?

From natural disasters to sophisticated cyberthreats, the risks to public safety are evolving fast. As unexpected events can strike at any moment, the systems designed to protect people – 911 call centers – face unprecedented challenges. Artificial intelligence (AI) is changing the landscape by increasing efficiencies and risks. Learn about the benefits and challenges AI-driven 911 systems pose for communities.
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