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Disaster Stress Management in an Emergency Operations Center

Disasters affect responders and community members, but they also bring trauma to those working inside emergency operations centers. Distance from the scene does not create a shield from stress. Secondary traumatic stress can impair leadership, so managing this stress is vital for effective emergency response.
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A Holistic Strategy for Responders’ Well-Being

First responders and emergency managers face constant, high-pressure stress from trauma, long hours, and critical decisions. This often leads to chronic stress, increasing risks of heart disease, mental health issues, and substance abuse. Their ability to help others depends on prioritizing their own well-being through proactive self-care.
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AI Software in 911 Dispatch Centers: An Innovative Solution

Coupled with continued staffing challenges, mental health and work-life balance difficulties in emergency call centers are cause for concern. By allowing artificial intelligence (AI) to take some of the burden off from existing staff and leadership, focus can be returned to where it is most needed within each center.
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Crisis Communications: Reaching Teens and Young Adults

Generation Z and millennials encompass almost half of the world’s population, and their communication style, preferences, and ideals differ from those of their older counterparts. Crisis communication plans must account for these differences to reach that demographic. Navigating these variations helps ensure that alerting organizations’ efforts are well-received and effective.

Mitigating Disasters Through Collective Resilience

Existing social bonds can help communities better adapt to, respond to, and collectively cope with crises. Although the collective resilience concept is not a typical emergency preparedness strategy or organizational structure, it could help lessen the effects after an emergency. With creative thinking and research, executive leadership can develop realistic
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From Shadows to Light: Addressing the Aftermath of Human Trafficking

The deadly opioid epidemic in the United States does not stop at overdoses. It also poses life-threatening exposure to first responders who arrive on scene. Learn about the new ways scientists at Pacific Northwest National Laboratory are expanding detection strategies and technologies to keep these responders safe.
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Sustaining Those Working in Disasters

Those working in emergency response roles can face periods of prolonged stress, which takes a toll on their health and well-being. It is important to know how to support them before, during, and after emergencies and disasters. By taking a hazards approach, leaders and their teams will be better equipped

Responding to the Call – The Cost of Caring for Others

There is a cost to caring for others, but it does not need to be a lifelong debt that continues to overwhelm the people who stepped up and those around them. The cost can be manageable with the right plan of support and the willingness to explore coping options.
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