A new American Red Cross survey shows 74 percent of web users turn to social media to seek help for themselves or others during emergencies – and they expect first responders to be listening.
http://www.redcross.org/portal/site/en/menuitem.94aae335470e233f6cf911df43181aa0/?vgnextoid=6bb5a96d0a94a210VgnVCM10000089f0870aRCRD